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Hp spectre usb c travel dock not working. This week the connect just will not work.

  • Hp spectre usb c travel dock not working. To set the external monitor as an extension of the primary monitor, click Extend. I need them so I can see my delegates and share info Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Spectre USB-C Travel Dock Apr 24, 2020 · So I have an HP USB-C travel dock and hooking it up to my laptop and trying to make the video work. Please contact our HP shopping team compatible docking station. The 364K3UA does not feature a compatible USB-C port so all features will not work. When plugging in my Laptop in the right hand usb c port it didn´t charge, nothing happend. I tried this Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Spectre USB-C Travel Dock. Support Home ; USB Type-C®️ (USB Power Nov 9, 2019 · When I bought my new Computer, HP ENvy x360 Comvertible 15, I simultaniously bought a HP Spectre USB-C Travel Adapter in the hopes I could power the later and from that power the computer. Stay productive with full connectivity : VGA, HDMI, Ethernet, USB 2. The dock is plugged into one of the USB-C ports and I wish to connect my external monitor via an HDMI cable. Jan 27, 2019 · Hello, I have the 2017 HP Spectre 15-bl012dx, and I recently puchased the USB-C Travel Dock. Stay connected to all your usb™ accessories without worrying about space thanks to an extra-long, 399 mm (15. I can use the HDMI output from the laptop or if the projector I am going to use only has VGA I can use the travel Hub. Click the HP USB Dock icon in the taskbar. Suddenly the dock isn't working; in Device Manager the dock is labelled "Unknown USB Device (Device Descriptor Request Failed)" and if I right-click and go to properties, the device status is: Jan 9, 2019 · Hi - my HP Spectre USB-C™ Travel Dock(2SR85AA) has been working fine since purchase. Choose a different product series. Is it a thunderbolt adapter, If not it will not work. Mar 8, 2021 · All ports work perfectly except ethernet, after some time. Apr 9, 2020 · I have a HP Spectre x360 Convertible 15-ch0xx laptop and a HP USB-C TRAVEL DOCK . 0 (how old is that?) Single USB 3. It just seems besides the power light this dock does not work Stretch productivity to its limits with the HP Spectre USB-C Travel Dock. Jul 9, 2020 · I have a USB-C Travel Dock that I've been using since June 2017 on the HP Spectre x360 15 to connect multiple items, one being a second external monitor, (the first is also plugged directly into the laptop). VGA or HDMI, Ethernet, Single USB 2. This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Cannot find any help on HP site. Attempting either VGA or HDMI and neither will work. Windows 10 64bit Dec 18, 2018 · I had HP Travel Dock, for one HP Envy, at work, but, few days ago, the HDMI output and the LAN connector on the dock, stopped working. I bought HP Spectre USB-C Travel Dock, as a replacement, but, there was no picture, when i connected the HDMI cable, from the Dock to the Monitor (LAN worked fine) Nov 20, 2023 · I worked from home on an HP Elitebook utilizing an HP USB-C G5 docking hub until 2 weeks ago. Please provide Apr 19, 2020 · The rear USB-C Thunderbolt 3 Port of my HP Spectre x360 15-df0322ng suddenly stopped working. Display port to HDMI to monitor 2. 2. 0 ports let Dec 27, 2017 · I am using the HP Elite USB-C Dock (PN: Z9R42AA) with my HP Spectre x360 Convertible 13-w0XX (PN: X7V22UA#ABA ) and am not presently having any issues . Using HP USB Dock Use the HP USB Dock software to configure the display of a monitor attached to the dock: 1. The USB ports work without any problem, as does the network jack on the dock. --- Cheap alternative: As an alternative, I would recommend you to use a < usb-c > hub that also has USB type 2. package contents: spectre USB-C travel dock quick start Guide Jan 20, 2020 · I have been having the same problem every couple weeks with my HP Spectre x360 15", the corner USB-C port would stop working. So far, nothing has worked. Please provide Apr 26, 2022 · Our Spectre x360 15-ch004na has occassionally been unable to connect with wired ethernet via Spectre USB-C Travel dock. A host USB TYPE-C&reg; port has to support USB-PD/DP ALT (Full Feature USB Type-C&reg;) in order to use all features. Oct 18, 2020 · I am connecting my HP Spectre x360 laptop to an HP Spectre USB-C Travel Dock, and connecting the HDMI output from the dock to my Samsung external monitor. Jan 11, 2024 · Tested with fresh installs of both Windows 10 and Windows 11 using multiple display/adapter combinations plus HP docks (all confirmed as working before testing) and all drivers including dock drivers up to date no external monitor is being recognised via USB-C. Troubleshooting guide and online help for your HP Spectre USB-C Travel Dock. – or – To set the external monitor as a copy of the primary monitor, click Mirror. The charger worked for my phone (Nexus 6P) and I was able to charge the Lapto Back of product; Under the battery; For laptops, press Fn + Esc; For desktops, press Ctrl + Alt + s; For Chromebooks, on the sign in screen, press Alt + v Download the latest drivers, firmware, and software for your HP Spectre USB-C Travel Dock. Product number: Warranty end date: Country/Region: Australia. Those threads ended with no useful way forward. He brought it to me and it appeared to be a brand new, genuine HP Spectre 'docking' usb c hub Buy HP HP-ADPT-TravelDOC-USB-C HP Spectre USB-C Travel Dock with VGA, HDMI, Ethernet, and multiple USB ports online on Amazon. I also bought a power adapter that goes with the travel dock. This product cannot be identified using the serial number alone. A restart of the Spectre and it works again for about 10 minutes The Dock works fine w Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Spectre USB-C Travel Dock I love when companies don't think things through when they develop products. Check Compatibility: Ensure that the Baseus USB-C dock you are using is compatible with your HP Spectre x360 laptop. On the second day of use and today something weird happend. 2 Gen 2 Type-C port (10 GBPS) / Four (1 fast charging) USB 3. A few times a minute, the monitor randomly flashes black, disconnects, then reconnects. I wanted to test it out today. Up until recently it was working fine. Up until a few days ago, I used the port to connect to an external monitor, then a few days ago it stopped working, this means I cannot use the laptop at work. A hardware test confirms that USB and Thunderbolt are working fine. Oct 10, 2018 · Welcome to HP forum, I see that the USB type C to VGA adapter is not working. Jan 12, 2019 · Run the UEFI hardware diagnostic on the usb ports. One port for connectivity and power only one usb™-C laptop port required for travel docking and power functions. Oct 31, 2020 · When I purchased the laptop I purchased a HP Spectre Travel Dock for this purpose. I would be very grateful for any suggestions on how I can get it working again. a) the Travel Dock does not work properly with Slim Travel Power Adapter (3PN48AA). Support menu. Typically the user is using a HP 845 G7 laptop with a G5 USB C docking station. 0 ports let you seamlessly connect to multiple accessories or an external display. 0 (not 3. You will need to insert a usb device in each port as it tests the hardware. Jun 21, 2019 · The recommended travel dock only has a paltry. Ideally, I would like to use: - 1x HP USB-C to Multi-port Hub - 1x HP Spectre USB-C Travel Dock . More freedom. Here are some steps you can follow to troubleshoot and potentially resolve the problem. Cheers. It's been working flawlessly since then. May 31, 2017 · Hey! I´ve been using and loving my Hp spectre x360 13 for a week now. If i ho More freedom. Then I have HDMI to HDMI to monitor 1. Aug 27, 2024 · Thank you for your question! The HP USB-C Travel Hub G2 is compatible with all HP PCs with an available USB Type C&reg; port. If I got out from spectre hdmi port to hdmi monitor 1 I can use my laptop screen and monitor 1 as separate monitors. Enter your serial number to check your warranty status. According to the product home page there should be no problem with the adapter powering the Oct 30, 2017 · I have a Spectre x 2 , a few weeks old, I bought a HP USB-C travel port with it - so also a few weeks old. This is a great place to get support, find answers and tips to your technical queries. Hardware platforms affected : HP Elite USB-C Dock G3, HP Spectre USB-C™ Travel Dock, HP Thunderbolt Dock 120W G2, HP Thunderbolt Dock 120W G2 with Audio, HP Thunderbolt Dock 230W G2, HP Thunderbolt Dock G2 with Combo Cable, HP USB-C Dock G4, HP USB-C Mini Dock, HP USB-C Universal Dock, HP USB-C Universal Dock Non Flash, HP USB-C Universal Aug 13, 2020 · I have a monitor connected to my laptop with an HDMI cable, via the travel dock. In addition to the ethernet cabl Sep 17, 2018 · Monitor IIYama ProLite XZ 775 HDS connected to HDMI port on HP SPECTRE USB-C Travel Dock is not detected on notebook, therefore, it does not display. I have a personal laptop (HP Spectre X360 2016 vintage) that I wanted to connect to it along with my HP printer and monitor. Aug 25, 2021 · I have a brand new HP Spectra x360 and I am trying to use a thunderbolt docking station via the USB-C port to use two screens. Depends on your use case whether you want a small "hub" or a traditional docking station Dec 13, 2018 · Hardware platforms affected : HP Elite USB-C Dock G3, HP Spectre USB-C™ Travel Dock, HP Thunderbolt Dock 120W G2, HP Thunderbolt Dock 120W G2 with Audio, HP Thunderbolt Dock 230W G2, HP Thunderbolt Dock G2 with Combo Cable, HP USB-C Dock G4, HP USB-C Mini Dock, HP USB-C Universal Dock, HP USB-C Universal Dock Non Flash, HP USB-C Universal Sorry, there are no documents available for this product Apr 7, 2020 · The following are HP recommended USB-C accessories for your device: HP Spectre USB-C Travel Dock 2SR85AA ; HP USB-C to Multi-port Hub 1BG94AA; However, those are most likely overpriced and they don't even meet the requirements you asked for. This was working previously and the only thing I remember that may be relevant was a pop-up window relating to NVIDIA display. HP Spectre USB-C Travel Dock . Sometimes, certain docks Jun 6, 2019 · Hi - I've just bought a HP Spectre x360 15-df0002na 4K in a bundle with a Spectre USB-C travel dock. Shutting down and holding down the power button for 30 seconds is the simplest solution for resolving my issue and I have also gone back in to device manager and unchecked "allow the computer to turn off this device to save power" option for ALL USB hubs and controllers Jul 23, 2019 · I am trying to connect external monitor through HDMI plug in the ( Spectre USB-C Travel Dock) product to my laptop But it dosen't work even wih all - 7181134 Find full product specifications and compatibility information for your HP Spectre USB-C Travel Dock. Nothing is working at all. I have powered down, rebooted, unplugged everything, and tried a different charger that I know works. If this helps, please mark my post as an accepted solution so that it benefits several others. Whenever connecting this to either USB-C port and connecting an ethernet cable, the internet runs very very slowly, to the point that browsing the web is nearly impossible. 71 in) cable. This renders the external monitor unusable. The bios, firmware, drivers, etc are all up to date. 2 Gen 1 Type-A ports / Two 1. Did have issue with charging at first but problem was the motherboard in notebook. Download the latest drivers, firmware, and software for your HP Spectre USB-C Travel Dock. Restarting the laptop usually works to restore, but not today. 0/3. I have updated drivers and checked that the USB root allows the power management. It quits charging the Spectre after about 10 minutes. The other USB-C port is still working fine HP Spectre USB-C Travel Dock. Support Home ; Products . In the item description are the words "Travel Dock". Adapters tested: USB-C to HDMI, USB-C to VGA, USB-C to Displayport Docks Tested: HP Jul 10, 2022 · I recently purchased a HP Laptop 15s-fq2625TU (Windows 11) and it will not connect to my dock so I can use the dual screens. Each of the above has an HDMI port and they will plug into the 2x USB-C ports in the laptop. If monitor is connected to HDMI on notebook, works good. Aug 15, 2019 · With my Spectre x360, I bought HP Spectre USB-C Travel Dock (2SR85AA). This device is titled HP Spectre Travel Dock for HP USB-C Charging Laptops (with VGA, HDMI, Ethernet, and multiple USB ports). About this item . Aug 10, 2022 · --- HP warranty valid -> Contact HP Support --- HP warranty expired: The repair is usually very expensive because the device has to be completely disassembled. 2A DisplayPort ports with 4K support Aug 22, 2023 · Context: Hospital environment, users pick up their laptops and take them into patient rooms and the like when needed. My work computer, my other HP laptop and my sons HP laptop all connect automatically. 2 people found this reply helpful. I have done this with several other laptops and my current office laptop (dell) is using the same type of set up. Tried it this morning and power light is not on. Equipped with a range of ports, including pass-through power, and a slim, lightweight design, this essential travel tool connects your laptop to all your accessories, network and display, no matter where you are. Footnote [02] [2] Sold separately. Well, if this is a travel dock maybe it should work with the “Travel Charger”. Jul 23, 2019 · I am trying to connect external monitor through HDMI plug in the ( Spectre USB-C Travel Dock) product to my laptop But it dosen't work even wih all - 7181134 Apr 20, 2023 · I have been using a HP Spectre x360 Convertible 15-df0xxx notebook for years now, with the HP Spectre USB-C Travel Dock, to give me more USB connections. However, the USB-C to HDMI connection is not working. This power Mar 9, 2023 · My HP Spectre x360 Model 14-ea0023dx suddenly stopped charging and stopped communicating with recognizing any devices (mouse, external monitor) connected to either USB-C port. For some months now the dock has been intermittently disconnecting so the monitor is no longer active. Feb 11, 2019 · I have an HP Spectre x360 Convertible 13-ae0xx. Very weird is, if I go to certain websites to stream content, I know the connection will drop and it does every time! Then, a friend of mine told me he had an unused 'HP' usb c hub at home. package contents: spectre USB-C travel dock quick start Guide USB-C universal DV4K docking station with 100W power deliver / Thunderbolt 3 compatible / 4K support up to 3840 x 2160 resolution / Windows, macOS, Chrome OS, Linux, Android, Ubuntu compatible / TAA Compliant One USB 3. I have always been able to fix the problem quite easily. My HP laptop does not recognize any other displays. – or – Oct 12, 2017 · Hi @Benjaminte0,. Can anyone offer any advice. I have unplugged all cables including power to everyt Jan 16, 2021 · The second is connected via USB-C to an HDMI adapter. ae at best prices. This problem has been discussed in recent posts here and here. Oher periferials (ethernet, USB keyboard and mouse) connected to HP USB-C TravelDock works. 0 and 3. Not even one USB-C port ; and yet asks for $100. Stay productive with full connectivity and power pass-through- VGA, HDMI, Ethernet, USB 2. But now, the travel dock won't read my usb or hdmi unless I plug the power adapter into the travel dock so it has pass-through power. I've tried two different hubs, one powered and one not, as well as a USB-C to HDMI connector (no other peripheral connections). I have reviewed your post and I understand, there's an issue with the HP Spectre USB-C Travel Dock. Software and Drivers. I had to take in my laptop recently due to a swollen battery issue which seems to be quite common Hi I have a HP Spectre x360 and a HP spectre usb-c travel dock. 1) Single USB-C power in socket. A very good day to you. Jan 14, 2019 · HP Spectre does not detect HP ZR2740w connected to HP Spectre USB-C travel dock connected from Travel dock HDMI port to Display Port in HP ZR2740W with HDMI to Display port adapter. USB Type-C power delivery (USB PD): USB Type-C power delivery is bi-directional, so a device can either send or receive power. You can refer this HP document to understand more about USB Type C:- Click here . This week the connect just will not work. I've tried both USB-C ports; one is advertised as a thunderbolt connection, while Aug 29, 2020 · @RobKim Welcome to HP Community! I understand that the HP USB-C Dock G5 not detecting monitors HDMI or DisplayPort. Only available with direct USB-C™ cable connection on the dock or through the HP 4. I'm very happy with the laptop but although I've connected the travel dock and have it set up with my screen via HDMI, there is nothing to power the laptop through the travel dock. 2 problems: 1) Monitor ( Aug 31, 2020 · I have an Alogic USB-C Travel Dock Essential (sold to me with the HP Spectre Laptop). However the travel hub doesn't see my projector if I use the travel hub. I had a big hp dock (g5 or g2) for work that was great, used a proper 100+ w power supply, had loads of display port and usb A ports but was too big to be carrying from home to the office when my days were split between the two. I recently updated the laptop BIOS to the latest version and the HP USB-C TRAVEL DOCK stopped working. I am theoretically sti Aug 30, 2020 · Hi. The HP USB-C Dock G5 will support only a business laptop. This is quite inconvenient because it means I have to carry HP Spectre USB-C Travel Dock . Since I left the company I was able to retain the hub. I reviewed the post regarding issues with the connecting the USB Type C to the HDMI port of the monitor via a Type C to HDMI adapter. (1) Nov 18, 2018 · @bdrake Greetings! Welcome to the HP Community. The issue is when the users come back and dock their laptops, the laptop will not recognize that there is a keyboard/mouse plugged into the dock. Let me know if that helps. I would like to hook it up to two external displays, each using HDMI-HDMI cables. Thanks in advance. Apr 6, 2020 · Hello I have my spectre 360x hooked up from my usb-c to the dock. 0 sockets. I’m using my Spectre to deliver online training at the moment and have had 1 external Benq Senseye 3 monitor plugged into the Spectre’s HDMI output and a second one plugged into my HP Travel Dock via HDMI (the travel dock connects via USB-C. The LED of the dock does not light up either. Thanks for stopping by the HP community. Warranty status: Unspecified - Check warranty status. Basic USB-C functionality like connecting my smartphone still works, but I cannot connect my monitor or keyboard via the HP Spectre USB-C travel dock anymore. This is HP’s official website to download the correct drivers free of cost for Windows and Mac. Help please! Thanks! Sep 29, 2023 · If your Baseus USB-C dock is not working with your HP Spectre x360, there could be several reasons for this issue. Turn off tap esc as you power up then F2 then component tests and pick usb. Please refer to the following link. HP replaced it and no problems after that. The HP USB-C Dock G5 is not supported for HP Spectre X360 15-Df. 5mm and USB Dock Adapter, sold separately. May 26, 2019 · USB Type-C video modes (Alternate mode): USB Type-C ports support adapters that can output different types of video such as HDMI, VGA, and DisplayPort, all from one USB Type-C port on your computer or device. 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